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Director of Patron Programs

Department: Development
Location: Brooklyn, NY

Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters.

The Director of Patron Program is part of the Development Team and reports to the Associate Vice President of Development/Co-Development Lead.  The Director of Patron Program oversees the Guest Services department and all aspects of the Patron Program. The Director of Patron Programs will also own their portfolio and is charged with building a robust pipeline with their team and securing individual gifts at a variety of levels $2000-$9,999. They will be responsible for managing the individual pipeline with their team and conducting research on major donors.

Responsibilities:

  • Manage growth in the number of prospects, number of conversions, and number of closed gifts $2K+ to contribute to overall individual giving goals for each fiscal year.  Manage strategic growth of BAM Young Producers and moves management into major gifts
  • Assures an excellent patron experience, to plan and deliver front-of-house support needed to service patrons and ensures performance venues are prepared for donors
  • Maintain own portfolio of donors targeted to give $2K+ and meet specified goals for number of prospects, meetings and other touch points as defined
  • Design and implement strategies for acquiring, renewing, and upgrading donors at the $2k+ level
  • Write solicitation letters, appeals, proposals, and special campaign materials as appropriate
  • Work with Special Events & Individual Giving team to conceptualize cultivation events, especially for prospects, Artist Circle+ and Young Producers
  • Provide strategic guidance to major gift officers
  • Plan, lead and direct staff’s work to achieve goals and objectives within established budgets and timelines.
  • Support the Development Divisions activities needed to provide a positive customer experience and to ensure a safe and pleasant patron environment
  • Attend BAM Board meetings and Development Committee meetings as appropriate

Priority Experience and Skills:

  • 7+ years demonstrated fundraising experience, specifically with individual high-level donors, performing arts experience a plus
  • Excellent written, verbal, and interpersonal communication skills with a superior attention to detail and ability to multitask in a fast-paced environment
  • Positive and enthusiastic attitude, strong work ethic, and high degree of professionalism
  • Successful experience managing others, and strong ability to recruit, orient, train, mentor, and motivate staff who support development goals
  • Experienced in DEI concepts, programs, and initiatives and proactively creates more inclusive practices and environments
  • Expertise with Microsoft Suite, Google Suite, and fundraising database management skills (Tessitura experience is preferred)
  • Ability to manage multiple deadlines simultaneously
  • Ability to work some nights, weekend hours
  • Ability to effectively communicate BAM goals and mission to external parties
  • Ability to work independently and enjoys collaborating in a team environment.
  • Customer service oriented
  • Ability to practice a high level of confidentiality.
  • Comfortable in both leadership and team settings

 

Working Conditions:

Ability to sit and stand for prolonged periods of time. Ability to lift up to 15 pounds.

Compensation:

This position is full-time, exempt role. The salary range for this position is $85,000.

In addition, this role is eligible for a comprehensive benefit package options including medical, dental and vision insurance, retirement plan opportunities including 401(k) and pension options through either BAM or ATPAM, as well as BAM related perks including access to BAM’s amazing programming.”

Application Instructions:

Must complete an online application through BAM's website - no phone calls, emails, or walk-ins, please.

Internal Applicants must apply via the Internal Job Portal by the application deadline. Applications not submitted by the deadline may not be considered. Employees must meet all of the following criteria to be considered for an interview:

  • Meet the experience and skills requirement as outlined in the job post;
  • Performed in a satisfactory manner without any corrective actions in the last 12 months, and approval from your supervisor

Brooklyn Academy of Music is an Equal Opportunity Employer. BAM recognizes that historic institutional practices lead to a non-inclusive environment and is working to address diversity and inclusion in all forms. Individuals in BAM are experiencing their own pace during this process, which is not uncommon when addressing power and privilege. The Development Team supports and continues to take part in this process.

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